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Grievance Officer
Name - Nitin Grover
Email -
Address - Airtel Center, Plot No. 16, Udyog Vihar Phase IV, Gurgaon- 122015
In order to enable us to efficiently address your grievance/complaint, please include the below information while writing to us:
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Airtel Digital Limited (ADL) does not warrant or make any representation, that any content you find objectionable will be taken down or remedied to your satisfaction. All complaints for content will be disposed as per timelines specified under Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.”
Comments
Network problem
Submitted by Vinod Kumar Ahirwar (not verified) on Sat, 04/01/2020 - 5:06pm.
Sir hamre gao me network ki problem bahut jayad rahti h hamara gram jhikamau post urdmau district Chhatarpur m.p.pin code 471411 h sir please meri sim ya mobile ki jankari de
- reply
Network problem
Submitted by Network problem (not verified) on Sun, 19/01/2020 - 1:02am.
Please help me
- reply
network problem
Submitted by SANDEEP KU DAS (not verified) on Sat, 14/12/2019 - 4:09pm.
Dear sir/madam
we a 20 people linked with airtel connection. Airtel network is very very very poor in my village. Plz try to reslove it as soon as possible. We are not able to browse any thing. My address is A katapali,
NH-6,( Near Bjamunda), sambalpur, Odisha-768006
- reply
Network problem
Submitted by Anil chandegara (not verified) on Tue, 05/11/2019 - 10:45am.
Mera Internet ki speed slow chal rahi hee use jaldi se fast kar
do
Thank you
- reply
Network problem
Submitted by Suresh Kumar (not verified) on Thu, 26/03/2020 - 4:09pm.
Many times I request please improve network speed in Mysore, Dattagalli area. After request my network totally very very slow. Better I would like to change Jio. Because no use coustomers complaint solve from Airtel. Thanks.
- reply
Suddenly Sim Closed
Submitted by Azam Ali (not verified) on Tue, 22/10/2019 - 12:10am.
Dear team Airtel
I am experience very bad services from airtel . i ported my number- 9027xx from Vodafone to Airtel and i got welcome and successfully port message from airtel and verified my document. Your retail shop provided me new Airtel sim card and gave him RS 169 for FRC and i make a recharge RS 399- of the same number on dated- 17 August 2019, now on day of 16th October, 2019 my number are barred and all services are stopped.
I personally visited at airtel store at Noida and their reply is sim card are not from airtel , how is the possible while i recharge on same number?. I am very annoyed with airtel and their services.
I am attaching herewith the welcome message and successfully recharge message for your reference. I requested you to please resolve the issue and activate my number immediately. This number is required me much more because many government services i used this number.
Again humble requesting you to please activate my number another i complaint on TRAI for the same.
Your prompt action is highly appreciated on this regards.
--
Thanks and Regards
Azam Ali
- reply
SIM not showing
Submitted by Laxmi (not verified) on Sun, 19/07/2020 - 7:29pm.
Suddenly my sim was closed plzz activate my number
- reply
Sim block
Submitted by Mahendiran (not verified) on Fri, 29/11/2019 - 1:26pm.
Missing my mobile and sim so plz block.
- reply
Mobile gum ho
Submitted by Vimlesh meena (not verified) on Sun, 29/03/2020 - 3:59pm.
Sim closed karne ka
- reply
Very helpful article!! Thank
Submitted by Suraj Arora (not verified) on Fri, 11/10/2019 - 10:38pm.
Very helpful article!!
Thank you for sharing. Keep sharing good stuff!!
www.airtelcustomercarenumbers.in/airtel-customer-care-numbers-2019/
- reply
***Suddenly sim card close***
Submitted by Manish bhardwaj (not verified) on Wed, 19/06/2019 - 1:08pm.
Hi team,
I would like to inform you that my number is very old now I don't want to close but suddenly today morning my number has been stopped and there is not showing any network which is showing in mobile insert SIM card no-
Request you to please resolve this issue asap I am not able to do the work you can contact me on ...
Regards
Manish bhardwaj
- reply
Sim card deactivated
Submitted by Kunjbihari (not verified) on Sat, 09/03/2019 - 10:57am.
Sim chalte chalte hi deactivated ho gai company customers ko lut rhi hai new sim card ke naam pe airtel company chor
- reply
Unable to send sms
Submitted by Sanjeev (not verified) on Mon, 04/03/2019 - 1:23am.
Unable to send sms..plz help
- reply
about internet problem in our place
Submitted by Lendup lepcha (not verified) on Fri, 01/03/2019 - 8:53pm.
Sir,I am rongo forest.from kalimpong district.
In this place here is very slow net we can watch YouTube and other internet works.so please kindly make our net please
- reply
Network problem
Submitted by Anil chandegara (not verified) on Tue, 05/11/2019 - 10:42am.
Slow internet speed
- reply
netwark problem
Submitted by SUSHIL KUMAR Anonymous (not verified) on Tue, 17/12/2019 - 6:56pm.
Village Mohri Jagir karnal ke tower me reng nahi h Network problem Ho rahi h please es ko thik karwaye
- reply
Connection problem
Submitted by Sunny (not verified) on Sun, 24/02/2019 - 11:29am.
My call or internet connection is gave too much problem. Internet speed is too much slow and call are auto cut.
- reply
internet speed
Submitted by Mitalben Rathod (not verified) on Fri, 03/05/2019 - 2:28pm.
Internet speed is too much slow
- reply
Very slow Internet
Submitted by Ramesh Rathod (not verified) on Sat, 16/11/2019 - 9:43pm.
mera internet bahut slow chal raha he aap muze call kare
- reply
Slow internet
Submitted by Vishnu kumar (not verified) on Wed, 03/07/2019 - 10:17am.
Sar Mera net slow chal Raha he is ke speed Tej kejiye
- reply
lost sim cart
Submitted by kirtika (not verified) on Tue, 15/01/2019 - 12:20pm.
i have lost my sim card i want to block this number please reply meas soon as possible
- reply
My Airtel number has not been
Submitted by Hari Krishna (not verified) on Sat, 05/01/2019 - 8:08pm.
My Airtel number has not been working since two days back.so I request please check up my problem as soon as possible
- reply
Block Active Airtel sim
Submitted by Puja (not verified) on Thu, 20/12/2018 - 6:51pm.
I have lost my phone along with Airtel sim card no xxxxxx3467 few days back on 19th Dec 2018 in New Delhi metro
station.Iwant to have my sim blocked so as to minimise the possibility of future mishaps.I have also mailed regarding same issue to the customer card email id.
Kindly take necessary measures as soon as possible.
- reply
Active
Submitted by Chandan sahu (not verified) on Wed, 25/12/2019 - 3:04pm.
My sim no service so that piz help you active now
- reply
My Mobile number expired
Submitted by Anto (not verified) on Fri, 26/10/2018 - 10:42pm.
Sir,I am in Chennai now I am in abroad .my mobile number27/10/2018 outgoing calls expired .how can continue use my number now I'm recharge 65 rs in two times and one msg sent now my balance 14 rs pls help me
- reply
MY MOBILE NUMBER EXPIRED
Submitted by SRIKANTH TULAM (not verified) on Sat, 22/12/2018 - 3:38pm.
Sir,I am in CHILAKALURIPET now I am in abroad .my mobile number04/12/2018 outgoing calls & Messages expired .how can continue use my number now I'm recharge 35 rs in one time & message offer and one msg sent now my balance 14 rs pls help me
- reply
breakup for out standing amount
Submitted by Anonymous (not verified) on Thu, 18/10/2018 - 4:18pm.
Even after multiple request to airtel to provide the breakup for the outstanding amount I am not getting any response.
- reply
Airtel payment Bank
Submitted by Hanif Ahmed barbhuiya (not verified) on Tue, 29/01/2019 - 12:49pm.
I request the Airtel officials that I should get my money back on January 21. I did the bill on the Electric City Board in the Electric City Board, but I have not got any responce even though the receipt has not been received so that my compliant customer care in Mananea Those people said that after 2 days my money will be available but it has been very long since my money has not been found so I do Please send my money to the Airtel Wallet immediately.
- reply
International calls not connected today Evening
Submitted by Rajeshkumar (not verified) on Tue, 16/10/2018 - 6:25pm.
Airtel mobile number network is also working but today Evening International calls are not connect line .." All lines are busy " only Airtel voice recording today .. what problem sir .. Give me Airtel customer care number .. how to talk customer care person ..
- reply
I done recharge to my airtel
Submitted by janu (not verified) on Thu, 04/10/2018 - 1:52pm.
I done recharge to my airtel mobile number ...network is working fine but call are not connecting
help the issue on priority
- reply
The biggest thief company
Submitted by Satyaranjan ghosh (not verified) on Sat, 29/09/2018 - 7:36pm.
guess..... don't believe in Airtel...its the world biggest thief company....never tell true....It always stole money from customer...my number 7047090533...225rs deducted from this number...And never helps customer
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Paytm and airtel both loot people
Submitted by Anonymous (not verified) on Thu, 25/10/2018 - 8:42pm.
I recharged yesterday Airtel moblie of 99 on the next day balance 14 RS.now there is no number so that I may talk to agent of airtel.what I should do.paytm bhi Mila hai us se.
- reply
Poor signal
Submitted by Vinit (not verified) on Wed, 19/09/2018 - 11:32am.
I am using airtel from past many years and now my whole family is using it. In my area airtel network is worst. Plz fix it. U all do ads like u
are the fastest network but your services are worst. Plz fix this problem in my area. Plz be loyal to all your loyal customera. In my area not even 4G but 3G also did not work. The speed is 100-200 kb per second. Not even google opens properly. Plz fix it or ELES i have to shift to another network.
Ph.no.977123xxx
Area code. 831012
Address area. Post office road
- reply
No network
Submitted by Bhawna singhal (not verified) on Sun, 23/12/2018 - 7:09pm.
If network will no be 4g and not with good speed we will from next time will not recharge and will port to idea....see it seriously .....sanjay gandhi colony roorkee.,, uttarakhand
- reply
Poor internet
Submitted by Saurabh Shukla (not verified) on Sun, 07/10/2018 - 10:44pm.
It's internet is very poor condition in my are pincode 452014
- reply
Msg
Submitted by Vinod Raghav (not verified) on Wed, 13/11/2019 - 10:48am.
Msg problem
- reply
Airtel
Submitted by Sreenivasulu (not verified) on Sat, 08/09/2018 - 3:51pm.
Airtel my sim outgoing incoming calls cat avuthindi chana varestga vundi airtel net work thi is problem.twon lo call cat avuthindi.calling matldanapufu call cat avuthundi
- reply
Network problem
Submitted by Hitesh (not verified) on Fri, 07/09/2018 - 6:44pm.
There is no network in my area.even i couldn't send messages on WhatsApp.so please solve this problem or i port my sim to other networks.
- reply
Deduction from my prepaid mobile account
Submitted by Anonymous (not verified) on Thu, 30/08/2018 - 6:20pm.
An amount of Rs.20/- has been deducted from my account for value added pack.Where I have not requested for the same. Please refund my amount.
- reply
Enquiry about my number
Submitted by Afzal (not verified) on Thu, 16/08/2018 - 3:33pm.
I have not used ny artel number from the past 5 months .and i lost the sim .how do i get it back .i went to the artel office they told me the number is deactivated automatically....how is it possible even after i didnt deactivate it.help me get my number
- reply
how to recharge from main mobile balance
Submitted by Anonymous (not verified) on Tue, 14/08/2018 - 5:19pm.
I ve rs.227/- main balance......but im not able to use it for recharge of prepaid plan of Rs.99/-..
previously my number was with telenor where i could use main balance for prepaid recharge..........then no. was transfered to airtel without customer's permission......... in airtel im not able to use main balance for prepaid recharge....please do needful to allow recharge from main balance.
- reply
network
Submitted by shrujan (not verified) on Tue, 14/08/2018 - 1:03pm.
In muniverappa lought no network plz solve problem
- reply
bad network
Submitted by Amardeep guleria (not verified) on Sun, 12/08/2018 - 8:16pm.
hlo airtel ,my self Amardeep guleria from hiamchal pardesh i have network in this area .So plzz help me!!!! since a day otherwise i will import my sim in jio
- reply
complaining regarding very poor signals
Submitted by K. SATYANARAYANA RAO (not verified) on Sat, 28/07/2018 - 5:43pm.
Dear sir...,
Myself K SATYANARAYANA RAO i'm using
airtel network since 6 years but now i'm facing problem regarding poor connection. even the call is not audible from 4 months. so, i want to terminate the airtel network and want to make port to another network. Even customer care number is not connecting properly. please try to contact us as we are using 2 numbers from same network and it is very urgent to clear the issue.
thanking you sir.
- reply
Airtel camplen
Submitted by Kaptan Bhaskar (not verified) on Sat, 01/09/2018 - 9:54pm.
Name :Kaptan Bhaskar
Add : Gujarat vadodara ajwa road. Kevin sanwadi
Sir plz chek network wery slowly my 4G deta
- reply
When..I,m call any no.than show ..No service...
Submitted by MD firoz (not verified) on Mon, 27/08/2018 - 12:52pm.
Sir..I,m live Asansol railpar ..pin.no.713302...in our locality here airtel network is very very bad..always show no network..no service...in this suchwation ..how can I use your,s sim..or net v bhut slow rahta hai one month may one g.b. v khatam nahi ho pata itna bad network rahta hai...80% log to ported other,s may karwaliye ...agar network Aida hi raha to majburan hamay v others no. May port kawana parega...
- reply
Poor signal
Submitted by Sonu Koshti (not verified) on Mon, 13/08/2018 - 1:26pm.
Very poor signal.. 4g is working like 2g ..
Please solve my problem immediately
Number..945852xxxx
Area code ..470004
- reply
Unable to pay due to MULTIPLE BILLER Names for AIRTEL (KOLKATA)
Submitted by P. Vivek Jain (not verified) on Sat, 28/07/2018 - 5:04pm.
I am unable to register the biller at my bank due to multiple biller names in the list for West Bengal Circle. Please tell me which one is appropriate biller to pay my post paid
bill.
1. Airtel Landline Kolkatta
2. Airtel Telephone & Broadband West Bengal
3. Bharti Airtel Rest of West Bengal.
Please Help.
- reply
Worst interner services for
Submitted by Anonymous (not verified) on Thu, 26/07/2018 - 8:30pm.
Worst interner services for 3g handset users these bearaucrats these clever,selfish and bad people do not give connectivity to 3g users while they claim .
- reply
airtel Services For me
Submitted by Arabinda Kumar Dhar (not verified) on Thu, 19/07/2018 - 3:15pm.
Airtel 4G internet is the best.
- reply
bad network
Submitted by anil kumar (not verified) on Mon, 16/07/2018 - 5:23pm.
Airtel network is very poor i port जीओ to airtel 3 numbers but airtel network not working properly.
- reply
Information about service charges
Submitted by Kanchan Pandhare (not verified) on Sat, 14/07/2018 - 5:45pm.
Wether it requires charges for converting sim from 3g to 4g .. while I am going to airtel gallery to change my sim from 3g to 4g they tell us it requires 150 rs charge for conversion of sim from tellenor to airtel.. kindly let us the proper guidance about it.
- reply
Data recharge issue
Submitted by SRAVANI (not verified) on Sun, 08/07/2018 - 8:43am.
I had recharge on 7th july 2018 399 data pack.Received message account credited with data plan.unable to get data in phone.i was in impression airtel service is best service,troubling alot.need assistance on it.
Cheers
Sravani
- reply
number dusra chalu karana h
Submitted by suraj kumar (not verified) on Sat, 07/07/2018 - 10:44pm.
Sir mera number 8521xxxx51 pani me gir gya h . Or ye aadhar card se link nhi h .. Mai ye number fir se chalu karana chahta hu kaise hoga.
- reply
Airtel
Submitted by Padmanabha sabar (not verified) on Thu, 08/11/2018 - 10:44am.
Mera sim card Ku diya or ISI nomber mereku chahiye.
- reply
Again this is venkatesh,
Submitted by Venkatesh (not verified) on Fri, 06/07/2018 - 9:59pm.
Again this is venkatesh,
Airtel customer care service provider provide a good service to me,
They refund my money
back.when I contact them and made a query regarding that.
THANK YOU AIRTEL
- reply
Airtel is for profit oriented & not for service oriented
Submitted by Venkatesh (not verified) on Fri, 06/07/2018 - 9:33pm.
Hi,
This is venkatesh, My balance is deducted frequently on various plans without activation of plans by me.And those plans are in auto-renewal mode.And we need to deactivate those auto-renewal by sending a message to customer care.
Recently today afternoon I lose my 49 rupees.
This is severe problem that I will face frequently.A part from this Airtel is a good network.
And another problem is I can't able to contact customer,since there is no particular number
(That I would know).
- reply
Recharge not reflecting on my account
Submitted by Anonymous (not verified) on Thu, 05/07/2018 - 11:27am.
Hi
I have recharged with Rs 509 from airtel app with user id no., It was debited from my account and i dint recived my recharge tried to call airtel but this customer care repesentative just give me some waste information, never expected this from airtel.
- reply
Network problam
Submitted by Mo.Asif (not verified) on Sun, 01/07/2018 - 12:57pm.
Network problem Mahadev Atra MDO01 SEKTAR
- reply
Worst internet
Submitted by MansiAnonymous (not verified) on Sat, 30/06/2018 - 7:51pm.
Airtel
The Internet connection is so poor
Please rectify this as soon as possible
- reply
Bad airtel network
Submitted by Shanthi (not verified) on Sat, 30/06/2018 - 12:00pm.
Airtel network is very very very poor in my village. Plz try to reslove it as soon as possible. We are not able to browse any thing.
- reply
Airtel is bad network & voice
Submitted by Anonymous (not verified) on Thu, 05/07/2018 - 2:47pm.
Airtel is bad network & voice calling please check the service & quick action
- reply
Detection of recharge
Submitted by Dipesh (not verified) on Fri, 29/06/2018 - 12:42am.
When I had the recharge within few min rs.30 get detected
- reply
network problem
Submitted by mohammed sami (not verified) on Sun, 24/06/2018 - 5:11pm.
airtel is a cheap network always coming problem today my network was lost i dont no why is coming like that why airtel company say the world fastist network why are u laying airtel solve the problem fast
- reply
worst network
Submitted by sneha (not verified) on Tue, 19/06/2018 - 12:13pm.
Airtel is the worst network in the today's time. i am unable to attend my calls and make calling to others. All of my office work are stucked up just due to your bad network. Facing too many issues.
- reply
Network problam
Submitted by Aravind (not verified) on Thu, 05/07/2018 - 9:36pm.
Not getting proper network
- reply
Bad network,
Submitted by Satyaban Bari (not verified) on Thu, 25/10/2018 - 7:55pm.
Net problems, Voice calling problem...
- reply
activate my new sim card
Submitted by sharif ayoub (not verified) on Sun, 10/06/2018 - 5:20am.
sir please activate my new sim card within one or two days it is very important for me thank you my new sim card
- reply
Sim problem
Submitted by Najeeb (not verified) on Mon, 18/06/2018 - 6:16pm.
Only incoming calls attending
It shows invalid input
Give me response
- reply
Activate my mobile no.
Submitted by Hari Nandan Sharma (not verified) on Fri, 14/12/2018 - 5:07pm.
My airtel Mobile No. xxx please activate my outgoing & incoming call.
already I have recharge my mobile no on dated 14/12/2018 amount RS-35 rupees.
- reply
Unable to talk on jio numbers
Submitted by Amit Ranjan (not verified) on Sun, 20/05/2018 - 10:57am.
It is most disturbing that u donot allow us to call on airtel to gio phone no ..if will not allow then I have to disconnect ur number and will complaint in consumer Court by the law of Indian constitution..
- reply
super store charges deducted
Submitted by KALI TIWARI (not verified) on Sun, 20/05/2018 - 10:52am.
earlier on dated 05/05/2018, without my confirmation deducted RS. 50/- as super store activated. i have tried to contact customer care but couldn't get. immediate i have sent STOP message to 155223 which showed delivered. but after 15 days a message shown super store service has been renewed and @ 25/- for 5 days. What is this? this is not fair way to deduct money. it's cheat. refund my whole deducted money. and i suggest to improve your customer care service or give any other number to contact immediately in case of emergency.
- reply
Out going Prablam
Submitted by Mashu (not verified) on Sat, 19/05/2018 - 10:21pm.
Airtel is west not responsible and care is not responsible and not respected and
- reply
Not able to call anybody
Submitted by Rakesh badholiya (not verified) on Mon, 14/05/2018 - 11:14am.
I'm not able to call anybody when I'm dailing number then suddenly shows call ended and when anybody call me my number says he's buzy in another call
- reply
Issue of my data pack
Submitted by Amrik (not verified) on Thu, 10/05/2018 - 1:21pm.
Sir am not use net too from morning bt my net pack is now only 600
mb out of 1024 mb bt i have not use data from morning
No any call transfer to custmore care
- reply
Reverting of my last rechargeh
Submitted by Abhishek srivastava (not verified) on Wed, 09/05/2018 - 11:34pm.
Sir,
My mobile no is 995656xxxx
I am running 399 ruppes pack which is valid upto
70 days. But due to some maloperation or malpratice
Last night i have another recharge of 199 on same no
Which is of no use. So i want to revert my last recharge
For this issue i am not getting any support from airtel
Customer care is saying call on 12144 which is no valid
Please look at this matter. And give solution asap
For this i'll be highly thankful to you
Thanks
& regards
Abhishek srivastava
- reply
Issues on number postpaid to prepaid
Submitted by Pankaj Rawat (not verified) on Tue, 08/05/2018 - 5:50pm.
Hi,
I change my number from postpaid to prepaid but INCOMING FACILITY ONLY, SERVICE MESSAGES. NO INCOMING / OUTGOING CALL FACILITY. even i I got a problem from recharge airtel store not help.
Its take already 4 days anyone KINDLY ACTIVATE THE SAME IMMEDIATELY.
I have recharged with Rs 199 from airtel app, I was a payment from paytm and I dint received my recharge and deduct my amount
- reply
Re activation of SIM
Submitted by Rajin Raj V (not verified) on Thu, 19/04/2018 - 4:43pm.
My Contact No XXXXXXXXX Was disconnected due to non-payment of outstanding amount. I had cleared all the out sanding on last week and request for the activation of the SIM. But unfortunately the SIM has not yet got activated. I had approached the Airtel showroom at Vytilla, .
Kindly do the needful to get the SIM reactivated at the earliest as soon as possible.
- reply
No service
Submitted by Lakshmi (not verified) on Sun, 15/04/2018 - 12:37pm.
From Last night I'm facing the problem with the sim card .it's not showing any services .I tried many ways to activate the sim card but still the issue is pending .may I know why this is happening or what's wrong with the services ???
- reply
not able to rach customer care for complaint redressal
Submitted by apoorva (not verified) on Mon, 09/04/2018 - 1:46pm.
Dear sir,
i had a post paid connection on airtel number i had applied for Mnp and changed my operator from airter to other after clearing my post paid dues.
airtel has generated bill of 2000 rs. post that.
I am
trying to get through thier customer care from other mobile i am not able to get through.
i need to get in touch with the customer care immediately.
Kindly consider this as because i shall not be liable to any other fine
- reply
Feed numbers are missing in the phone.
Submitted by K.javeed Basha (not verified) on Tue, 03/04/2018 - 1:34pm.
Sir,
Iam using the post paid Airtel bearing number xxxxxxxxxx in my Nokia mobile. the feed contact numbers are being not observed after the search in the contact list . The useful contact numbers used in my department are not being displayed . kindly check the service from your end and do the needful.
Yours faithfully
K.Javeed basha
Environmental Engineer,
A.P.Pollution Control Board.
Vijayawada.
- reply
Worst experience with MNP
Submitted by Gurpreet Singh (not verified) on Mon, 02/04/2018 - 5:16pm.
Dear Sir,
I'm using my airtel number from more than 10 years, on 7th mach, 2018 i have applied for MNP of my other aircel number (corporate plan), after waiting for a long duration of 21 days my sim was not activated then, when i approached your same service center from where i have applied for the MNP, they said my request was rejected because of the unavailability of the
network coverage. I contacted your Customer Care number and they assured me to activate my SIM card in next five days, on their assurance i Re-punched again for the same number portability.
Now, today is the fifth day and neither your Customer care is cooperating with me nor your service center officials. Please tell me, do u require 26 days to activate a SIM card ? It is pertinent to mention here that I'm currently using 04 Postpaid Sim Cards which includes 03 sim cards as child plans. It
is my worst experience with airtel as of now. Don't you have any platform for filing complaints?
Regards,
Gurpreet Singh
96xxxxx580
- reply
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